Privacy Policy

Privacy Policy - ExpenseJoy

Last updated: August 20, 2026

Introduction

This Privacy Policy is intended to inform users of ExpenseJoy ("we," "our," or "us") regarding our policies related to the collection, use, and protection of personal information for those who choose to use our services.

By choosing to use our service, you agree to the collection and use of information in accordance with this Privacy Policy. The information we collect is primarily used to provide, maintain, and improve our services.

Terms used in this Privacy Policy have the same meanings as in our Terms of Service, unless otherwise specified in this Privacy Policy.

About ExpenseJoy

ExpenseJoy is an expense management platform that helps businesses and individuals create, track, submit, approve, reimburse, and analyze expenses.

Our services may include expense tracking, receipt management, approval workflows, reimbursements, reporting, and related features.

Information Collection and Use

To provide you with a better experience when using ExpenseJoy, we may require you to provide certain information. This includes, but is not limited to:

  • Registration Information: When you register for ExpenseJoy, we may collect your name, email address, company name, and other information required to create and manage your account.
  • Expense Information: When you create or submit expenses, we may collect information such as expense amount, date, category, merchant or vendor details, description, project information, and other expense-related details.
  • Receipt Information: When you create or submit expenses, we may collect information such as expense amount, date, category, merchant or vendor details, description, project information, and other expense-related details.
  • Reimbursement Information: When you upload receipts or supporting documents, we may collect information contained in those documents, such as vendor name, amount, date, GST or tax details, and invoice information.
  • Contact Information: If you contact us for support or feedback, we may collect your name, email address, and the information you provide.

We retain the information we collect and use it in accordance with this Privacy Policy.

Receipt Scanning and OCR

ExpenseJoy may use OCR or similar technologies to extract information from uploaded receipts and documents.

This may include vendor name, amount, date, GST or tax information, and other relevant details.

The extracted information may be used to automatically fill expense fields and reduce manual data entry. Users can review and edit the information before submitting an expense.

How We Share Information

We do not sell or rent your personal information.

Third-Party Services

ExpenseJoy may use third-party services to support features such as hosting, analytics, authentication, security, communication, payment processing, and application performance.

These third-party services may collect or process information according to their respective privacy policies.

Where applicable, we will provide links to the privacy policies of the third-party services used by ExpenseJoy.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Data Storage

ExpenseJoy stores and processes information using appropriate infrastructure and service providers.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection and privacy requirements.

If you have specific questions about where your data is stored or processed, you can contact our support team.

Data Retention

We retain your information for as long as necessary to provide our services, maintain your account and expense records, meet legal requirements, resolve disputes, and prevent misuse.

When information is no longer required, we may delete or securely dispose of it in accordance with applicable requirements.

Subscriptions and Payments

If ExpenseJoy offers subscription-based services, payments may be processed through third-party payment providers or app store platforms.

Payment providers may collect and process payment information according to their own privacy policies. ExpenseJoy does not intentionally store your complete payment card information unless otherwise stated.

Subscription details such as plan type, subscription status, and transaction references may be processed to manage your account and subscription.

Log Data

In the event of an error or technical issue while using ExpenseJoy, we may collect certain information from your device, referred to as Log Data.

This may include:

  • IP address
  • Device name or type
  • Operating system
  • Application or browser version
  • Configuration details
  • Date and time of service usage
  • Error and diagnostic information
  • Other technical statistics

This information helps us identify, investigate, and resolve technical issues and improve the performance of our services.

Cookies

Our website may use cookies and similar technologies to improve functionality, security, analytics, and user experience.

Cookies may help us remember preferences, maintain sessions, understand how our services are used, and improve performance.

You may choose to accept, reject, or manage cookies through your browser settings. Disabling certain cookies may affect some features of our services.

Service Providers

We may engage third-party companies and individuals for purposes such as:

  • To facilitate our services
  • To provide services on our behalf
  • To provide hosting and technical support
  • To process payments or communications
  • To assist us in analyzing service usage
  • To maintain security and reliability

These third parties may have access to certain information only when necessary to perform services on our behalf and are expected to handle such information appropriately.

Security

We value your trust and are committed to protecting your personal information.

We use reasonable technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Links to Other Sites

Our service may contain links to third-party websites or services.

If you click on a third-party link, you will be directed to that external site. These websites are not operated or controlled by us.

We recommend reviewing the privacy policies of these websites, as ExpenseJoy is not responsible for their content, privacy practices, or policies.

Children's Privacy

Our services are intended for businesses, teams, and individuals and are not specifically directed toward children.

We do not knowingly collect personally identifiable information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Business Accounts and Organization Data

If you use ExpenseJoy as part of a business or organization, your organization may control certain account settings, expense information, and access permissions.

In such cases, your organization may have access to information associated with your ExpenseJoy account according to its policies and the permissions configured within the platform.

For questions about how your organization handles your information, please contact your organization's administrator.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Therefore, we encourage you to review this page regularly for any changes.

Any updates will be posted on this page along with the revised Updated date.

The changes will become effective when the updated Privacy Policy is posted, unless otherwise stated.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please feel free to contact us at:

Email: [email protected]

We will review privacy-related requests and respond within a reasonable period, subject to applicable requirements.

Your Privacy Matters

We are committed to protecting your information and providing a secure and reliable expense management experience.

Your data. Your trust. Our responsibility.